This Privacy Policy describes how Jenny Vivas LLC (“we,” “us,” “our”) collects, uses, stores, and protects your personal information when you visit, browse, or make a purchase from our website https://jennyllc.com/ (the “Site”). By using the Site, you consent to the collection and use of your information in accordance with this policy, which complies with Pennsylvania and U.S. federal privacy laws.

1. Information We Collect

We collect only the personal information necessary to process your orders and provide a seamless shopping experience, including:

  • Voluntarily Provided Information: Full name, shipping/billing address, email address, phone number, and payment method details (processed exclusively by third-party payment processors).
  • Automatically Collected Information: Non-identifiable data including browser type, IP address, pages viewed, time spent on the Site, and referral source—used to optimize Site functionality and user experience.

We do not collect more personal information than is reasonably required for our business operations.

2. How We Use Your Information

Your personal information is used solely for the following purposes:

  • Process, fulfill, and ship your orders; send order confirmations, shipping updates, and tracking information.
  • Verify payment details and prevent fraudulent activity.
  • Respond to your customer service inquiries, product questions, and support requests.
  • Improve our Site, product curation, and overall customer experience.
  • Comply with applicable legal obligations (e.g., tax reporting, record-keeping).

We will never use your personal information for unstated purposes without your prior written consent.

3. Sharing Your Information

We do not sell, rent, lease, or trade your personal information to third parties for marketing or advertising purposes—this is a fundamental commitment to your privacy.

We may share your information only with trusted third-party service providers who assist us in operating our business, and only to the extent necessary for such purposes:

  • Payment processors (to process secure payments; we do not store full credit/debit card details).
  • Shipping carriers (to deliver your orders; we share only your name, shipping address, and phone number).
  • Email service providers (to send order updates; we share only your email address).

We may also disclose your information if required by law, court order, or government regulation, or to protect our legal rights, property, or the safety of our customers.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure, including:

  • SSL (Secure Sockets Layer) encryption for all data transmitted between your browser and the Site.
  • Encrypted storage of personal information on secure, firewalled servers.
  • Compliance with PCI DSS (Payment Card Industry Data Security Standard) for all payment-related processing.

While we strive for maximum security, no electronic transmission or storage is 100% secure. You transmit personal information to us at your own risk.

5. Your Privacy Rights

Pursuant to Pennsylvania and U.S. federal privacy laws, you have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate, incomplete, or outdated personal information.
  • Request deletion of your personal information (where not required to be retained by law).
  • Opt out of any future promotional communications (if applicable).

To exercise these rights, send a written request with proof of identity to service@jennyllc.com (subject line: Privacy Rights Request – [Your Full Name]). We will respond to your request within 10 business days.

6. Cookies

We use basic cookies to enhance your Site experience (e.g., shopping cart storage, order processing). These cookies are non-identifiable and do not track your activity outside the Site. You may disable non-necessary cookies through your browser settings, though some Site features may not function properly as a result. We do not use third-party marketing cookies or ad trackers.

7. Changes to This Policy

We may update this Privacy Policy at any time to comply with legal changes or business needs. All updates will be posted on this page with a revised “Last Updated” date. Your continued use of the Site after the effective date of changes constitutes your acceptance of the modified policy.

8. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information, contact us at:

  • Email: service@jennyllc.com
  • Mailing Address: Jenny Vivas LLC, 18 Cloverleaf Lane, Berwick, PA 18603, United States